Using Rugged Tablets to Initiate Six Sigma in Field Service

Using-Rugged-Tablets-to-Initiate-Six-Sigma-in-Field-ServiceDuring the process of communicating with clients, speaking to employees, planning, billing, and getting the work done, a lot of time can be lost between the beginning and end of a job assignment. To completely finish a job satisfactorily, both parties have to know that they were treated fairly every step of the way.

Building a relationship with clients is a good way to get repeat business, and clear communications is a key part of the relationship. Many companies are combating miscommunication by initiating the ‘six-sigma’ process.

Commonly used during manufacturing to simplify processes and prevent defects, the six-sigma system is made to track work every step of the way, and religiously record what has been done. This can clear up any problems during billing, and let customers and workers alike know that the work has been done fairly.

While six-sigma was originally intended to be done on paper, electronic records make implementing six-sigma even easier and more effective than ever. With the help of modernized technology, every step of six-sigma implementation can be recorded, documented, and shared between employees, superiors, and clients. Digitally, there’s no need for paper and clutter, and documents can be created, shared, and stored with ease.

This process can help establish timelines, show transparency, delegate responsibility and ownership of each task, and direct how billing should be handled – all ways to contribute to the degree of trust between client and company.

In field service, it can be difficult to both keep up with work and record every step, especially when the only electronics available are desktops, large laptops, clumsy netbooks, or small screen smartphones. Tablet technology combines the usability of computers and the portability of smartphones to create a more effective mobile device, one that can keep up with work both physically and digitally.

Rugged tablets last through their intended life cycle, reducing the need for repair and replacement and increasing ROI. The investment in purpose-built tech is clear: not only are they useful and innovative, but sturdy and durable for years of service.

Employees work best when they have every tool they need, and clients are happier when they know that every step of the way, their job was handled satisfactorily. Purpose built rugged tablets make implementing this concept easier than ever.

How Rugged Tablets Reduce Errors for Logistics

Logistics is a complex and fast moving vertical. The arrivals, departures, destinations, origins, and manufacturers alike have to be logged down and kept track of, on top of employee records and customers. With all of this information, it can be easy to get lost in a sea of paperwork and begin lagging in service.

Almost all errors are human generated, so as we begin to integrate technology into everything we do, it’s becoming easier to avoid mix-ups and clutter. With portable devices such as laptops, smartphones, and purpose-built tablets, workers can begin taking their jobs on the go with ease, so their work can follow them wherever they go.

From increased communication to transparent, easily analyzed and collated data, tablets have completely reformed how logistics employees do their jobs. Streamlining processes while remaining user-friendly is the key to balancing customer service and speed, and tablets are the leaders in redefining how we work in professional situations.

Here are just a few ways that tablets reduce errors.

  • Unified communication. Before, workers communicated with each other and their superiors via telephone calls. This can be time-consuming and hard to keep up with, and hinders more mobile employees from doing their jobs. Rugged tablets are more durable and reliable than laptops or smartphones, so what used to require a lengthy conversation on the phone can now be handled with a quick email or instant message.
  • On-demand data. Everything an employee needs is right at their fingertips, whether it’s in a document or on the internet. They can make more educated decisions on the go, receive new information and details, and keep up with important warnings and notices in real-time.
  • Increased productivity. It’s easier to work when all the tools are readily available, and with the extra processes and applications offered by tablet technology, workers can streamline their workload and get it done faster and more efficiently than ever.
  • Cleaner data collection. Whether it’s just mandatory reports or GPS routes, tablets can record and collect important information to assist in decision making later. Peak traffic time, directions to common customers, info on scheduling efficiency, and even customer reviews and requests can be logged down quickly and without hassle. No more paper clutter, and no more losing track of important information.

Rugged tablets are the natural next step when it comes to investment and company growth, especially when it comes to fields such as logistics and field-service. With the added mobility and useful applications, rugged tech can completely revolutionize how employees and superiors work and communicate.

Cost Savings Associated with Rugged Tablet Use in the Construction Industry

Cost-Savings-Associated-with-Rugged-Tablet-Use-in-the-Construction-IndustryAs tablets enter the workforce in ever increasing numbers, companies are finding new ways to use the technology to boost productivity, cut costs, and encourage efficiency. Rugged tablets are an investment with a significant return, and many industries are equipping their employees with handheld computers to get ahead of their competitors.

However, tablets may be going largely unnoticed by construction companies, despite their multitude of uses. Precision technology in the hands of construction workers can reduce costs across the board while delivering a variety of useful functions and exemplary results.

Here are just a few ways rugged tablets can help with cost reduction in the construction industry, both on and off the field.

  • Document distribution. From sharing plans and blueprints to inventory lists and material audits, tablets can reduce the cost of paper and printing, while putting the plans directly into everyone’s hands.
  • Faster communication. Whether there’s an emergency, a delay, or a problem, a tablet can make it easy to get a hold of employees and notify them of changes. This can reduce confusion and accidents, and even save lives.
  • Real-time weather tracking. This is useful in almost any situation, but invaluable to construction workers. Weather can make or break a work day, and knowing exactly what the skies might be bringing can help construction teams plan accordingly.
  • Management of supplies. With tablet technology, workers can keep track of inventory lists with a few taps, and know exactly when they need to restock or file an order request. Ordering and shipping can be automated as well, eliminating idle time between deliveries.
  • Virtual meetings. Applications like FaceTime and Google Hangouts have made it easy to talk face-to-face with anyone, whether they’re states away or across the street. Workers can communicate with coworkers or employers without leaving their station, saving them both travel time and travel expenses.

Construction workers and project managers alike can benefit from the boosted communication and extra functions rugged tablets offer the construction industry. From preventing accidents to encouraging productivity and saving time, tablets are an investment that cut costs in almost every department.

While consumer tablets are subject to breakage under harsh conditions, rugged technology is designed to handle hard use. With protection against impact damage, dust, moisture, and even extreme temperatures, purpose-built tablets can handle almost anything a construction site can throw at them. They are the perfect construction worker’s tool, and the ideal device for any construction company seeking to increase savings.

Introducing the Rugged PC for Warehouse Efficiency

Introducing-the-Rugged-PC-for-Warehouse-EfficiencyFrom the moment a warehouse worker clocks in, the workday consists of scanning, updating shipping logs and inventory, and making sure that shipments leave on-time and to the right place. It’s a busy environment, and it takes a lot of effort to keep up with everything that happens on every level of administration.

Paperwork can be hard to organize and transfer, but it can be hard to find a device that can manage portability and functionality at the same time. Laptops and computers can be too heavy and clunky to move as much as they need to, and smartphones don’t always have the screen-size and hardware capable of keeping up with workplace demands or conditions.

In cases like this, a rugged tablet may be the perfect option for a warehouse worker. With an intuitive slate design and almost all the capabilities of an actual laptop, they excel in both usability and mobility. They are made to move, whether it’s into the hands of an employee or into a docking station. They can be used almost anywhere, and come with features that smartphones and desktop or laptop computers may lack.

While many consumer-grade tablets are not fit for a high-risk environment like a warehouse, technology matched with rugged hardware is designed for hard use. With both waterproof casing and protection against dust and dirt, these purpose-built tablets can endure hard-use in almost any situation. They are also protected against drops and falls, with solid hard-shell casings on the exterior.

Along with their existing functions, such as Bluetooth and Wi-Fi connectivity, rugged tablets can also be outfitted with helpful add-ons to assist employees every step of the way. From barcode scanners to docking abilities and RFID technology, tablets can be an invaluable tool no matter where you put it or how you use it. They can assist in transferring data, collecting information, and even communicating with other branches or employees.

With the availability of rugged tablets becoming more prominent, it’s becoming easier for companies to make the switch to portable tablet technology. As a mobile tool that can move with a shipment or with a worker, tablets are becoming the must-have item for any industrial setting.

Outfitting a company or crew with tablets is an investment. While rugged technology may seem like the pricier option initially, their durability and functionality makes them the best choice for any company looking for a long-lasting productivity boost.

What is a “Purpose Built” Rugged Tablet?

BLOG 7 What-is-a-Purpose-Built-Rugged-TabletWhen selecting a new mobile device to send out to a task force or unit, just finding an aesthetic, affordable make and model is not enough. Matching the device to the needs of the application and user is important, especially when deploying devices intended for precision or sensitive use, or that will be expected to improve efficiency and productivity.

What is a Purpose-Built Device?

A “purpose-built device” is any machine that is built for a specific task. When it comes to rugged tablet tech, the potential for purpose built design is endless:

  • A military grade rugged tablet designed specifically for field mission use
  • A rugged tablet for construction workers, with GIS capability
  • Rugged tablets for first responders, with radio capability and a vault of knowledge base material for emergency situations
  • Local and municipal government use rugged tablets for extra security and portability
  • Rugged tablets for retail and hospitality, when flexibility and speed are high priority
  • Rugged tablets for medical applications, with anti-microbial coating and various data-capture modules to record patients’ information

There are many things to keep in mind when selecting a device and requesting purpose built tech, but the most important features will always be:

Durability

From cruise ship deployment to daily use on construction sites, rugged tablets are built to withstand demanding use. Their durability makes them ideal for harsh environments, whether the risk is impact, dust, moisture, or vibrations.

Usability

The ability to custom build a tablet to include familiar programs, include backward compatibility if necessary, integrate fully with existing programs, and create new unique applications based on specific needs makes the purpose-built device easy for users to understand, shift to, and train on.

Longevity

Purpose built tablets are built to run on the same platforms as most other tech, so they can smoothly integrate with existing networks and ongoing updates with familiar software. This also protects them from obsolescence; purpose built devices are well planned and designed to continue to be functional years after deployment.

Mobility

Tablets are the perfect mobile purpose built device, combining the mobility of a phone with the processing power of a computer. Single hand carrying capability and detachable keyboards allow for quick transition from office to on the go, and vehicle mounts and touch screens make working from a vehicle or in the field even easier.

Rugged tablets can be designed for any fleet of workers, in any industry or vertical, from warehouses to military bases. Designing tech for specific uses is the next technological step into the future. Within weeks, purpose built tablets can be fully deployed, increasing productivity and streamlining operations wherever they are used.