Benefits of Rugged Tablets for Fast Response Utility Crews During Outages

Benefits-of-rugged-tablets-for-fast-response-utility-crews-during-outage...Utility workers often end up working overtime to bring systems back online in extremely unforgiving weather conditions. The implementation and integration of rugged tablets and other mobile devices designed to withstand hard use in severe working conditions is one way they are able to do their jobs more effectively. When restoring power and other services is a top priority, having tools purpose built for the job can be invaluable.

Rugged tablets have emerged as the most reliable mobile devices in hand to manage service calls, coordinate preventive actions between plant and field teams, and conduct outage recovery efforts. Those using consumer grade devices in less than optimal conditions often find to their dismay that their primary source of diagnostic and repair-related data fails in extreme temperatures or storm conditions.

Summers can be extremely challenging; when temperatures reach 90 degrees Fahrenheit or more outside, a tablet inside a work truck can heat up close to 140 degrees Fahrenheit or greater. Purpose-built rugged tablets for utility companies are specifically designed to withstand such temperatures, making them an obvious choice for workers in the field.

Rugged mobile computing for employees is rapidly becoming a powerful productivity-boosting capability, enabling better management of core work processes, including asset management and dispatch. A mobile-centric strategy can be critical to every day grid management operations and even stand out as mission critical when circumstances such as heatwave-caused outages test systems and human capability to the limit.

Rugged tablets provide a level of stability, dependability, and digitization that streamlines utility dispatch and repair processes, delivering management tools, route planning efficiency, real time collaboration between field teams and experts, facilitation of expedited recovery actions to lessen outage periods, and more.

Utility-focused rugged tablets can connect quickly to networked testing equipment so that diagnostic data can be transmitted in real time, while powerful processors and long-life batteries improve resilience in the field. This leads to minimized system downtime during unplanned interruptions.

The ability of a purpose-built rugged tablet to withstand high and low temperatures, wind, rain, snow, and dust, makes them the best tool for a tough, unforgiving job. Using rugged tablets to improve utility response and customer service via reducing downtime and enabling in the field teams during storm or heat related outages is a smart way to minimize problems and maximize profits.

Deploying rugged tablets can significantly improve almost any utility company’s team strategy, and lead to long term benefits. If it’s time for an upgrade to mobile devices, this should be top of the list.

 

Why Disaster Response Teams Need Rugged Tablets

Why-Disaster-Response-Teams-Need-Rugged-TabletsReparations don’t start until the storm has passed, and from there it is always a slow, dogged climb towards recovery. Communication plays a large factor in this process; without it, people are going in blind. Not knowing exactly what to expect and when to expect it can be dangerous for not only the disaster-response teams, but civilians as well.

With the help of technology, it is becoming easier to keep track of teams, repairs, and rescues across the country. With the tap of a finger, teams can communicate with one another with ease, whether they’re miles apart or a building away. All the information they need is right there in their hands, and new info can be collaborated on and added as the job goes on.

Whether it’s warnings, reports, or just keeping in touch throughout an operation, rugged tablets for field operations can keep up with the fast pace. Their build and design makes them both durable and portable, and their light weight makes them far more user-friendly than laptops. Unlike smartphones, tablets have a full range of usability that phones can’t quite capture. The rugged tech makes them able to withstand harsh temperatures and environments, and keep running even in less than optimal conditions.

When there’s a disaster at hand, it’s important to be prepared for the initial storm and the aftermath. With weather updates, tablet users can keep up with the storm in real time, and prepare themselves for when they need to go out and do their job. Tracking rain, thunderstorms, gales, heat waves and cold snaps can make it easier for disaster-response to prepare for each day.

Professional, rugged tech also comes equipped with barcode technology and tracking software, so workers can keep track of what they’ve done and where they’ve done it. From planning to payment, everything can be neatly recorded and filed for future reference, which can be crucial for reimbursement.

Having data on-file can make it easier for people to pay for work, manage repairs, and even keep specific companies and teams in mind for the next disaster.  Equipping a team with nothing but the best can go a long way in helping them work quickly and more efficiently. Response teams help people recover from disaster, so the best thing managers and CEOs can do is offer them the tools they need to do it right.

 

 

What is a “Purpose Built” Rugged Tablet?

BLOG 7 What-is-a-Purpose-Built-Rugged-TabletWhen selecting a new mobile device to send out to a task force or unit, just finding an aesthetic, affordable make and model is not enough. Matching the device to the needs of the application and user is important, especially when deploying devices intended for precision or sensitive use, or that will be expected to improve efficiency and productivity.

What is a Purpose-Built Device?

A “purpose-built device” is any machine that is built for a specific task. When it comes to rugged tablet tech, the potential for purpose built design is endless:

  • A military grade rugged tablet designed specifically for field mission use
  • A rugged tablet for construction workers, with GIS capability
  • Rugged tablets for first responders, with radio capability and a vault of knowledge base material for emergency situations
  • Local and municipal government use rugged tablets for extra security and portability
  • Rugged tablets for retail and hospitality, when flexibility and speed are high priority
  • Rugged tablets for medical applications, with anti-microbial coating and various data-capture modules to record patients’ information

There are many things to keep in mind when selecting a device and requesting purpose built tech, but the most important features will always be:

Durability

From cruise ship deployment to daily use on construction sites, rugged tablets are built to withstand demanding use. Their durability makes them ideal for harsh environments, whether the risk is impact, dust, moisture, or vibrations.

Usability

The ability to custom build a tablet to include familiar programs, include backward compatibility if necessary, integrate fully with existing programs, and create new unique applications based on specific needs makes the purpose-built device easy for users to understand, shift to, and train on.

Longevity

Purpose built tablets are built to run on the same platforms as most other tech, so they can smoothly integrate with existing networks and ongoing updates with familiar software. This also protects them from obsolescence; purpose built devices are well planned and designed to continue to be functional years after deployment.

Mobility

Tablets are the perfect mobile purpose built device, combining the mobility of a phone with the processing power of a computer. Single hand carrying capability and detachable keyboards allow for quick transition from office to on the go, and vehicle mounts and touch screens make working from a vehicle or in the field even easier.

Rugged tablets can be designed for any fleet of workers, in any industry or vertical, from warehouses to military bases. Designing tech for specific uses is the next technological step into the future. Within weeks, purpose built tablets can be fully deployed, increasing productivity and streamlining operations wherever they are used.