Four Reasons Field Service Technicians Prefer Rugged Tablets

Four-Reasons-Field-Service-Technicians-Prefer-Rugged-TabletsAs smartphones, computers, and real-time internet utilization is integrated into every aspect of our lives, companies are finding new ways to utilize technology in business contexts. Whether it’s a new version of PowerPoint in the office or a bar-code scanning smartphone, it’s becoming easier to use tech professionally.

With all of this growth comes to need for sturdier electronics. It’s no secret that smartphones and laptops are easily dropped and broken, and buying consumer-grade products isn’t always a great investment when employees are in the field and traveling. With many products, it can be difficult, expensive, or even impossible to ‘upgrade’ the devices and make them usable.

In cases like this, purpose-built technology is always better. Ruggedized tech is built from the hardware up to be durable, cohesive, integration compatible, and user-friendly. Here are four distinct functions field service agents need in rugged technology.

  1. Simplicity. No matter who’s working, the systems are made to be user-friendly and integrate with existing applications. This reduces any training period, and the familiar formatting can make it ideal for agents who don’t want to learn complicated processes and methods to keep doing their job.
  2. Functionality. Unlike laptops, tablets are durable yet lightweight. There’s no easily-broken hinges, and the screens are reinforced to take a beating. The large screen also makes it easier to read and work, so there’s no need for overly-complicated methods and applications for smartphones.
  3. Integration. Already have existing systems? Rugged tablets aren’t stuffed with bloat-ware or constricted to brand-only applications. Adding and designing custom applications is easy, and rugged tech can always be upgraded in the future. It’s made to be backwards and forward compatible, so they don’t become obsolete.
  4. Automation. Papers upon papers, ticket stubs upon ticket stubs. The clutter and hassle of manual work can easily be taken over by devices. From recording data to completing payments, tablets can be valuable and time-saving when it comes to simplifying daily processes.

Rugged tablets have become the go-to device for many professionals. Their resistance to damage and their upgradable features make them perfect for in-field jobs. They can withstand impact, vibration, extreme temperatures, humidity, and water, and can even be mounted within vehicles for easy transport and GS capabilities.

Rugged tablets are designed for portability, durability, and usability. Field service technicians are always on the move, and having purpose built devices that can keep up with them is vital.