Casinos and Cruise Ships Benefit from Point-of-Service Tablets

Cinepolis_4DT Research POS Rugged Tablets are ideal for casinos and cruise ship applications, with multiple uses for either industry. With 8 inch or 10 inch backlit LED capacitive touch screens, these lightweight tablets are suitable for hand carrying or docking in cradles for easy access by floor staff or crew. These tablets feature fully-integrated design to offer mobile point-of-service/sale applications while also delivering unparalleled service as fixed POS terminals when docked in the cradles.

Other benefits include Wi-Fi and Bluetooth integration, options for EMV® Chip-and-Signature card reader which supports end-to-end certified EMV chip payments and features Level 1, 2, and 3 EMV Payment Path certifications for major payment partners, and a magnetic stripe reader, barcode scanner, and camera to provide seamless information capture for instant transmission in the casino, the hotel, or restaurant, and on board cruise ships for seamless service in every area.

Casino Uses:

The magstripe reader can be utilized with program loyalty cards – casino goers can simply swipe the card to add points and credits to the account for the day when they get off the bus or step into the casino. Other amenities like spa service, food and drinks, and entertainment can also be integrated, for a virtual ticketing and upgrade system that keeps all of the customers information and expenditures in one place.

The built in camera allows instant capture of photos of I.D. for sales requiring proof of age, and allows servers to match large parties with multiple members with the correct payment information to run tabs for groups and keep orders straight. Tablets can be used for instant POS purchases with signature capture and verification using a variety of payment gateways and processors, or a line of pre-approved and authorized credit left open for a day or a weekend.

For Cruises:

Passengers can sign waivers when they get on the cruise ship, and be issued cards or RFID enabled tags that will allow access to all activities. Extra charges can be approved throughout the cruise as needed, and appropriate charges made to passengers or rooms on the ship as required. Additional benefits of rugged tablets besides POS activities include luggage and passenger tracking to ensure nothing and no-one is left behind at scheduled stops.

The DT Research POS Tablets are designed for hard use in busy conditions both on casino floors and shipboard, taking customer service to the next level and improving employee experiences for satisfaction throughout every workflow and process.

3 Benefits of RFID Scanning Enabled Rugged Tablets for Cruise Ship Operations

BLOG 3 3-Benefits-of-RFID-Scanning-Enabled-Rugged-Tablets-for-Cruise-Ship-OperationsWith the power of mobile computers and portable tablets coming to every industry vertical imaginable, there has been an influx of new, creative uses for tablets. RFID tagging is being continually explored and refined, and there are a number of uses for scannable codes in the cruise ship industry.

Any properly equipped cruise ship can become more productive, efficient, functional, and organized with an RFID tagging system. With the addition of durable, portable rugged tablets, any cruise ship staffer can be ready to scan at a moment’s notice.

Here are three new, innovative uses for RFID codes and rugged tablets on a commercial cruise ship.

In onboard bars and restaurants:

Organizing bar tabs, orders, and customer groups is easy with an RFID scanner. A bar becomes a very hectic place, especially at night. Bartenders can have a hard time keeping track of customers, their orders, and what charges they’ve racked up over the course of the evening. Printed tickets easily get lost in the shuffle or wet on the table or bar.

With a rugged tablet, bar staff don’t have to worry about messes, and can carry a list of customers and tabs on their person as they serve and take orders. RFID scanning can make it easy to record the different customers, and easier to keep track of them when they come in pairs or groups. Underage passengers can also be readily identified.

For in-room services and amenities:

Housekeeping and room service orders get recorded, assigned, fulfilled, and attributed in real time. Chances are, passengers on board for a week or more are going to ask for a multitude of things, and it’s easy to get turned around when there are over a thousand cabins on a ship.

Room service orders can get delivered to the wrong cabins, orders can be misread or charged to the wrong person, and the kitchens and delivery lines can become chaotic. With RFID scanners and rugged tablets on hand, a simple scan can confirm an order and its correct destination and responsible party in seconds.

For boarding and baggage handling:

The most difficult process when getting ready to embark on a cruise ship is boarding passengers, delivering room keys, handling baggage, and updating cabin assignments. With an RFID wristband, passengers can have their room key on their person, and keep track of their baggage and statuses with a mobile app. This process can save time, conserve resources, and clear up disputes before they are able to start.

With RFID scanners and codes, hassle and stress are decreased, for both staff and customers. Technology is making it easier to simplify processes and please people faster, and rugged tablets can offer mobility, RFID scanning, durability, lasting functionality, and a number of other additional bonuses ideal for the cruise ship industry.

Five Ways Barcode Reading Helps the Cruise Line Industry

Five-Ways-Barcode-Reading-Helps-the-Cruise-Line-IndustryCruise lines have a number of unique challenges when it comes to data collection, verification, tracking, and confirmation. Rugged tablets with barcode readers and other scanning functionalities can provide exceptional solutions to many problems faced by the cruise industry, including any or all of the following:

  1. While previous barcode technology was deemed too slow for mass transit, updates to the tech involved make reading barcodes faster than ever. Aides stationed at boarding areas for cruise liners can quickly process passengers with printed or phone scanned passes for swift, efficient boarding.
  2. Lost or misplaced luggage is less of a worry when a barcode reader can be employed to instantly match passengers and bags. A system that included the entire manifest with passengers, bags, and room numbers all synched can make for easy delivery of luggage when required from holding areas or if a bag is left unattended or misplaced.
  3. Room Service. Barcodes for each room that correspond with passengers can be scanned for room service to easily track orders and extras for billing purposes, whether it’s food and beverage delivery or in-room bar replenishment. Tablets carried by staff can be used to quickly enter data and assign to the correct passenger with a quick scan.
  4. VIP Events. Barcodes can also be scanned on wristbands for entry into special events on board, providing a quick way to ascertain which guests require admission, and even verifying legal age in instances when family events may include alcohol availability. Barcodes can be printed on wristbands or on badges for easy access.
  5. Off-Ship Trips. Badges or wristbands with barcode printing can again be used for day trips on shore, to ensure all passengers are accounted for when off and on-boarding. Codes can be generated that are vehicle specific if the group is large enough to require more than one mode of transport, or for specific activities if there are varied options for groups going ashore.

As a type of portable terminal, rugged tablets are ideal to use in harsh environments. They can withstand vibration, bumps, impact, and drops, are versatile enough to be customized for specific duties or functions, and deliver a secure experience that is compatible with existing security and closed networks for guest safety and privacy.

Rugged tablets with integrated barcode scanners are easily transportable, can be held in one hand, provide instant access to data and a quick way to verify identity, and can streamline many cruise line activities and procedures. This helps ensure the safety of the passengers and can keep billing simplified for those who take advantage of items or activities not included in the cruise base cost.