How Rugged Tablets Can Safely Help Automate Electrical Substations

7-How-Rugged-Tablets-Can-Safely-Help-Automate-Electrical-SubstationsInformation technology and automation has come a long way over the past century. As technology improves, we find new ways to rely on the systems and devices we use every day. From collecting data and recording information, tablets and mobile devices have become more useful in professional contexts.

Electric companies have encountered unique challenges with handwritten and paper-based operation systems. Inaccuracies in important data can result in machine malfunctions, faulty procedures, and back-ups while processing paperwork. With issues such as efficiency, clarity, and even accuracy, paper-based systems are both outdated and potentially dangerous when working in this particular industry.

The solution? Implementing rugged tablet technology to any existing systems, and replacing paper-based operations with mobile device data collection. With 3G internet connectivity, the functionality of a computer and the mobility of a phone, and the unique, portable slate design, rugged tablets are built for hard use and professional contexts.

To make the most of mobile data collection, electric companies can replace label stickers with RFID tags, and begin using the tablets’ RFID scanners to snap and collect data during rounds. From there, data can be contained on a single device, putting all potential paperwork in one place. Information can also be backed up wirelessly to a control center for easy collection, clearance, and analysis, reducing the time needed for inspections and procedures.

Along with improved accuracy and speed, rugged tablet technology can also assist with:

  • Staff efficiency. When all the necessary materials are in one place, employees can do their jobs faster, better, and more efficiently. Time that may have been spent preparing for work can be reduced, and the time spent recording and collecting data can easily be halved when the employee is equipped with a rugged tablet.
  • Better management. Check-in and check-out systems can be easily recorded with rugged tablets, as well as timeframes for any assignments. With this information, employees and managers can ensure that inspections and necessary procedures are being carried out efficiently and on-time.
  • Increased accuracy. Rugged tablets and RFID technology makes it easy to record data without risking any man-made errors in the process. From handwriting inconsistencies, in-field errors, and lost paperwork, paper-based systems are leagues less accurate than their digital counterparts.

All rugged tablets are designed for hard use, with protection against impact damage, extreme temperatures, and debris contamination. They can be equipped with a number of extensions and tools, and can be integrated with existing systems for ease-of access. User-friendly and efficient, they hold the future for many workplaces, and what better place to start than the place where our electricity is produced?

8 Benefits of Rugged Tablets for Construction Contractors

8-Benefits-of-Rugged-Tablets-for-Construction-ContractorsMaking investments is part of growing a business, and it can be difficult to know that a device like a tablet can be useful both on and off the field. Contractors handle a variety of tasks every day, and many of them involve being on-site and ready to move at any moment. They can involve anything from assessing an area to laying plans, and no expense is too great for good work.

Many general contractors value work ethic above all else, so having a clear head and clean work can contribute greatly to future job offers. Communication and management are easier with a tablet, and they can keep up with the work physically and digitally.

Rugged tablets can assist and simplify a variety of tasks, including:

  •  Establishing communication. From clarifying plans to making decisions, tablet technology can connect to the internet and help exchange emails, calls, and even video calling on-site, with no need for clunky laptops or delicate smartphones.
  • Achieving quality inspections and comparisons. On-site checkups can be made easy with tablets. Record data, take pictures, and communicate with employees, clients, and superiors to make sure the job is well-done, and spot problems as they arise.
  • Monitoring conditions. Whether it’s a real-time weather report or safety management, conditions and potential problems can be communicated and solved quickly, avoiding accidents or injuries on the job.
  • Documenting work progress. A tablet can follow someone every step of the way, and help them record the progress of everything that’s been done. Both for future reference and billing purposes, a detailed analysis of work done can help both a client and contractor do their jobs.
  • Coordinating outside help and deliveries. Inventory shipments, added purchases, and even outside help can be contacted and coordinated via tablet. The deliveries can be scheduled and even billing can be handled online, making it easy to avoid mix-ups and conflicts.

Tablet technology is mobile and user-friendly, and can be used for a variety of purposes that laptops, desktops, and smartphones might not be able to fulfill. And while consumer-grade tablets may not seem reliable, rugged tech has completely changed the industry.

With protection against impact, water damage, dust, and even high/low temperatures, rugged tablets are designed for hard work and extreme conditions. A device that can keep up is invaluable, and just another tool that can help workers do their jobs more efficiently.

4 Reasons Rugged Tablets are Perfect for Telecommunications Workers

4-Reasons-Rugged-Tablets-are-Perfect-for-Telecommunications-WorkersThe telecommunication industry has many hurdles when it comes to continued customer satisfaction. Employees with field jobs know how hard it can be to keep up with and fulfill customer demands, especially if workers aren’t equipped to solve them. While strides have been taken to improve training, equipment, and customer satisfaction, many sectors have a long way to go before their units are cohesive, quick, and functional.

In the telecommunications industry, there are two areas that are key to success: communication and speed. However, from faulty equipment to slow response times, it can be difficult to help a customer properly when an employee doesn’t have the needed tools.

In these cases, rugged tablet technology can go a great way in making sure that employees are prepared and ready to take on whatever problem a customer might have. Here are four reasons why a telecommunications worker might benefit from having the added advancements a tablet might offer:

  1. Response time. Establishing connection with a customer quickly and efficiently can go a long way in improving both the employee and the client’s experience. Being put on hold for a long period of time can irritate the customer into leaving before they get help. Once a customer and employee are connected, the problem-solving process can begin properly.
  2. Repair time. Quick and efficient repairs can be easy with rugged tablets. Locate the problem, troubleshoot, take steps to fix it, and disconnect. The process is simplified and takes less time, leaving the customer feeling satisfied.
  3. Clearer communication. Grainy calls, slow connections, and accidental hang-ups can completely ruin the customer’s experience. With rugged tablets, text-communication is made easy, and even voice calls can end up clearer, improving communication on both ends and reducing irritation.
  4. Customer satisfaction. Arguably the most important part of the entire process. All of these factors connect to make sure that the customer is pleased by the time they end the call. An experienced, friendly employee equipped with the proper tools, customer satisfaction can vastly improve.

With rugged tablets, telecommunication centers are finding new ways to streamline their processes and make it easier for employees and customers alike to end a call feeling productive. Tablets are made to keep up with the job every step of the way, making them more versatile than laptops and smartphones.

 

Connection Between Effective Time Management and the Rugged Tablet

Connection-Between-Effective-Time-Management-and-the-Rugged-TabletIt’s been said that time is the most expensive resource, but that sentiment never rings truer than in professional settings. Proper time management can make companies hundreds of thousands of dollars back in the long run, and help boost company growth for the better. Knowing those facts, many businesses try to make the most of every minute – but it becomes impossible to cut corners and maximize time with simple methods alone.

When teambuilding and collaborative efforts stop reaping the same benefits, it may be time to add innovative alternatives and invest in a new way to increase efficiency. Rugged tablets can offer a whole new method of working that can save money, increase communication, and completely rejuvenate how a company and its employees do business.

Tablet technology can encourage better time management in four different areas, including:

  1. With real-time information and increased communication, employees have the ability to make faster, more accurate decisions. They can have access to updated schedules and information, guidelines, tutorials, and even other employees. With collaborative digital efforts, it has never been easier for employees to collaborate on a problem and solve it quickly and easily.
  2. With all the necessary details and information at their fingertips, employees can get the job done faster and more efficiently, and move on to the next task without wasting time or resources dealing with a problem that could be solved with the proper equipment or information.
  3. Customer service can be improved. Employees aren’t the only ones who benefit from speed and accuracy. Faster response times, better information, and helpful guidance can improve a customer’s experience and encourage them to keep returning. From repairs to payment processing, a tablet can assist in almost every task an employee may have to cover.
  4. Digital security is more important than ever. Customer details, employee information, and corporate data can be securely locked down on a tablet, and fortified further with both physical adjustments and digital encryption. Keeping employees, clients, and companies safe is the base of every good company, and rugged tablets are designed to do just that.

There’s no need to cut corners and lunch breaks to get more work out of a crew, and there’s no need to invest thousands in software that may or may not mesh with existing systems. Purpose-built tablets are designed to integrate with pre-existing systems, so investments into software applications are not wasted and existing employees can seamlessly transition. Time is a precious resource, and rugged tablets are the best way to capitalize on every possible moment.

Rugged Tablets Bring Real-Time Information to Field Service Workers

Rugged-Tablets-Bring-Real-Time-Information-to-Field-Service-WorkersField workers do a very different type of work than most professionals. They’re always on the move, and they need tools that can keep up with frequent travel and the stresses of their job. Whether it’s cars, equipment, or even electronics, traveling employees have special requirements.

One requirement that is frequently overlooked is the need for real-time information and reliable communication. Traveling adds many variables to a job, from traffic and weather to changes in scheduling and company decisions. Unless they are kept updated on what’s going on, there’s a larger chance for accidents and errors on the job.

Here are a few ways that rugged tablets and real-time communication can improve a field worker’s job experience and efficiency.

  • Improved communication. Whether they’re speaking to customers, fellow employees, or even superiors, tablets are a reliable on-the-go device that can offer real-time text, call, and even video chat communication.
  • Increased functionality. Where laptops are clunky and cumbersome and smartphones are too small to use professionally, tablets are made to be both portable and efficient. With a reliable slate design and the powerful, full functionality, they can be used both as a communication device and a host for corporate data.
  • Access to job-related content. From demos and tutorials to guides and maps, field service workers can be well-prepared for every opportunity and can complete jobs faster and more efficiently.
  • Ability to handle harsh environments. Impact, heat, water, humidity, and even dust can’t kill a rugged tablet, and neither does hard use. Outfitted with high-tech industrial hot-swappable batteries, they can last entire shifts by adding batteries without the need to plug in or shut down.
  • Secure file protection. Company data, customer information, and employee details are safe with purpose-built tablets. They can be fortified to hold even the most sensitive data, and locked down for specified use by certain employees.
  • Collaborative abilities. Field workers can seamlessly work with other employees through digital means by adding to documents, communicating via text, or giving updates with pictures and video.
  • Added payment options. With added applications and input systems, tablets can be used to collect customer information for payment. Work orders, credit card charges, and flat payments are easily collected.

With a rugged tablet, employees have the power and ability to work faster and more efficiently both on and off the field. Field service workers are constantly on the move, so why not give them a device that can move, work, and function just as fast as they do?