The public transportation industry is one that is always moving, both in a literal and metaphorical sense. In order to keep up with the constantly changing customer base, landscape, and location, workers need to be adaptive, and so do their devices. Smartphones may not be appropriate when the job requires a higher degree of efficiency, and laptops are too bulky and fragile to work in transportation contexts.
The middle ground is a purpose-built tablet computer, a device that combines the portability of smartphones and the functionality of a laptop. They can be used to boost productivity and organization in a variety of contexts, including:
Many applications can be used to handle ticketing and payment. Scanners and card readers can be integrated into tablets, so the entire process can be done at once while on the move.
- Passengers, especially those with hearing problems or disabilities, can benefit from having visual displays around the bus/train/subway. It can save them stress, and tablets can be mounted to show display times, stops, prices, and locations.
- For buses in high-traffic areas like cities, routes may change depending on traffic, roadwork, and other factors. Tablet computers can be used to plan those routes with real-time information and GPS capabilities, so drivers can plan en-route and stay on schedule.
- Conductors and engineers can keep track of passengers, repairs, necessary fixes, and other factors with the help of a tablet. Preventative work can be done earlier, problems can be spotted faster, and the company can save money by getting things rolling as soon as possible.
- Tablets can be connected to Wi-Fi and high-speed data sources, making them the ideal device in an emergency situation. They can broadcast their location, access and collect important information, and be used to contact local authorities during an emergency.
Purpose-built tablets can be tailored to fit the exact needs, with all the necessary programs and accessories. They are made to last, and are protected against both obsolescence and physical damage. Rugged tablets are made to withstand drops, falls, vibration, extreme temperatures, and water. They can be mounted to prevent theft, locked against intruders, and carried personally from location to location.
In a job where things are constantly moving, employees and conductors need a reliable device that can keep up. Settling for a consumer-grade device is not an option, especially when he long-term benefits of purpose-built technology are considered.