Logistics is a complex and fast moving vertical. The arrivals, departures, destinations, origins, and manufacturers alike have to be logged down and kept track of, on top of employee records and customers. With all of this information, it can be easy to get lost in a sea of paperwork and begin lagging in service.
Almost all errors are human generated, so as we begin to integrate technology into everything we do, it’s becoming easier to avoid mix-ups and clutter. With portable devices such as laptops, smartphones, and purpose-built tablets, workers can begin taking their jobs on the go with ease, so their work can follow them wherever they go.
From increased communication to transparent, easily analyzed and collated data, tablets have completely reformed how logistics employees do their jobs. Streamlining processes while remaining user-friendly is the key to balancing customer service and speed, and tablets are the leaders in redefining how we work in professional situations.
Here are just a few ways that tablets reduce errors.
- Unified communication. Before, workers communicated with each other and their superiors via telephone calls. This can be time-consuming and hard to keep up with, and hinders more mobile employees from doing their jobs. Rugged tablets are more durable and reliable than laptops or smartphones, so what used to require a lengthy conversation on the phone can now be handled with a quick email or instant message.
- On-demand data. Everything an employee needs is right at their fingertips, whether it’s in a document or on the internet. They can make more educated decisions on the go, receive new information and details, and keep up with important warnings and notices in real-time.
- Increased productivity. It’s easier to work when all the tools are readily available, and with the extra processes and applications offered by tablet technology, workers can streamline their workload and get it done faster and more efficiently than ever.
- Cleaner data collection. Whether it’s just mandatory reports or GPS routes, tablets can record and collect important information to assist in decision making later. Peak traffic time, directions to common customers, info on scheduling efficiency, and even customer reviews and requests can be logged down quickly and without hassle. No more paper clutter, and no more losing track of important information.
Rugged tablets are the natural next step when it comes to investment and company growth, especially when it comes to fields such as logistics and field-service. With the added mobility and useful applications, rugged tech can completely revolutionize how employees and superiors work and communicate.