Meeting Cyber Security Needs with Smart Card Readers

Meeting-Cyber-Security-Needs-with-Smart-Card-Readers (2)As more and more of our nation’s information goes onto digital servers, cyber security is becoming one of the most important priorities for government research. Without proper protection, connected devices can be hacked, and valuable intel is at risk whenever an official uses an unprotected device.

Fortunately, smart card readers can help restrict access to sensitive forms of data, including emails, messages, and document or image files. The difference between consumer-based devices and the ones used in professional or government situations is the level of security.

Consumer-based tablets are commonly used for surfing the web and watching videos, so they are not designed with data protection in mind, and smart card readers are not required. For situations requiring varied levels of access, card readers can provide and easy way to ensure data is viewable only by those with appropriate clearance.

To find a tablet fit for a business or department, it is vital to seek out enterprise-grade devices. Enterprise-grade devices such as laptops, phones, and tablets are made with durability and security in mind, both electronically and in their design.

One necessary level of security is the TPM (Trusted Platform Module). This implementation keeps devices secure, and codes information to make it much harder for any outside force to hack. It is not foolproof, but a TPM device is over ten times safer than any consumer-grade laptop or tablet.

Another significant layer of protection is hardware-based disk encryption. This protects the core of the device, ensuring that no matter where the hard drive may end up, it’s protected.   

Wi-Fi connections also need to be secure and encrypted to protect all devices on that platform. Look for the most recent upgrades in authorization and encryption when buying wireless devices, including rugged tablets, so it and all the other devices on the network have appropriate protection in place.

Smart card readers enable systems to recognize authorized users and provide access to each user based on their individual security level and permissions. Authentication protocols can be implemented and adhered to, providing a higher level of internal security.

Mobile device management allows remote access to each device for IT administrators responsible for security. If a device becomes lost or compromised, it can be shut down, access restricted, or data wiped from its memory.

Smart cards provide the direct person-to-device protection required for all the other security components to maintain their integrity. Implementing smart card usage is the best way to prevent unauthorized access to sensitive data.

5 Things You Never Realized a Rugged Tablet can do

5-Things-You-Never-Realized-a-Rugged-Tablet-Can-Do (2)With rugged tablets, businesses can achieve success in all areas, from internal communications to customer service. Mobile data collection, analytics, storage, transfer, and management become easy with tablets designed to support and streamline workflows, and their integration could be the smartest move a company can make for the new year.

Here are just a few ways incorporating tablets can help any business improve.

  • Along with reducing productivity, technology-related issues and obsolescence  can incur big costs in repairs, IT assistance, wasted work hours, and continual upgrades or replacements. Highly efficient and rugged modern tablets can reduce this risk by merging with existing systems, making it easier to continue working even during times of change.
  • Time is wasted every time an order has to pass through another checkpoint in a long chain of command. Giving orders and receiving instruction can be easy when there is instant communication and near-instant approval at each point of contact, and getting employees on the same page can save time, effort, and money.
  • Clunky email services and heavy desktop setups make it hard to manage communications and get real time data and time sensitive instructions across quickly and efficiently. With a tablet system, staff members can contact one another, share information, and work together coordination to tackle any problem, no matter how complex.
  • People move around, especially in warehouse or customer service situations. The portability of a tablet makes it easy for workers to keep it with them wherever they go, making it easy to reach them. Communication is easier when everyone is connected, wherever they are, and the ability to share visual data with vendors, partners, customers, and logistics personnel make rugged tablets even more valuable across related industries.
  • Technology is constantly evolving, but rugged tablets are made to last in more ways than one.  With forward and backward compatibility, these tablets eliminate the need for constant replacement and multiple systems.

A complete turnover can be time consuming and accompanied by an initial expenditure, but integrating rugged tablets can benefit nearly all small and large companies in the long run. A successfully deployed tablet system can streamline the chain of command, increase productivity, and even help close important deals along the way.

Rugged tablets are revolutionizing the way people work and communicate across the globe, providing a futuristic level of control over every process with which they are connected.

6 Advantages of Rugged Tablets for Restaurant Operations

6-advantages-of-rugged-tablets-for-restaurant-operations-2Customer service is the most important part of running a restaurant, right alongside the quality of ingredients and food. Catering to the needs of various clientele involves everything from responsible wait-staff to being open to feedback and commentary and keeping up with current technology.

With table-kiosks and online ordering coming into fashion in restaurants across the world, it can seem hard to keep up. A rugged POS (point-of-service, point-of-sale) tablet can revolutionize a food service business, enabling owners and managers to stay a step ahead of competitors in more ways than one.

For fast casual restaurants, speed is everything. From the initial ordering process to the moment the check is paid, the assembly line of a restaurant needs to be streamlined to offer the fastest, most enjoyable experience. With a rugged tablet, this can be made easy. Take a rugged tablet into the line to shorten perceived wait times and get orders in faster, taking payments with and MSR or smart card reader, and print receipts with a wireless belt-mounted printer. .

For VIP lounges in entertainment venues, a rugged tablet  can  make ordering faster and easier for both staff and diners. An order is submitted immediately from the table to the kitchen and bar before the wait staff has stepped away from the table. This means the cooks receive orders and start preparing dishes faster and diners get their orders faster.

For fine dining, floor managers already know how hard it is to keep table turnover rolling while not rushing guests. On top of keeping the restaurant running smoothly, customer service must be top notch and the environment must be conducive to accommodating all types of occasions, from dates to business meetings. With a rugged tablet, service can be efficient and tables have more accurate rotation schedules and diners are happy with their servers who are able to get them their orders quickly.

Aside from the obvious benefits, there are almost infinite advantages to equipping staff members with rugged tablets. Faster ordering and better customer service means more revenue overall.

Rugged POS tablets can withstand heavy and constant use, making them perfect for any restaurant setup. Modernizing customers’ dining experiences is the way of the future, and loyalty among clientele is easy to gain when technology and service go hand in hand.

 

Rugged Tablets and the Hospitality Industry – What Happens Next?

rugged-tablets-and-the-hospitality-industry-2In the fast paced world of retail, new digital solutions are needed to keep customer satisfaction high and error rates low. Rugged tablets can fill this need with ease. By giving employees mobile computers to help them with their jobs, companies show they are trusting them with the technology to boost their productivity and morale. Here are just a few ways rugged tablets can improve the hospitality work-space.  

Food order taking and food safety

Rugged tablets for the hospitality industry, makes orders easier to record and fill, orders are completed and delivered faster boosting customer satisfaction. With a USB thermometer, food temperatures can be quickly tested and recorded for improved food safety.

Seat allocation program

When the seating of a restaurant or stadium changes every day, it can be hard to remember what goes where, and when. Keep track of reservations, current seating, and order locations to reduce confusion in the serving area.

Housekeeping

It is much easier to speed up table and room turnover when employees know exactly where to go. Requests for cleanup can be placed quickly and efficiently, and managers can see exactly what tables or rooms are ready the minute the employee is done cleaning.

Reduced error rates

Machines are much less likely to make mistakes than humans, and with data collection and entry, accounting departments can make plans for the month with no hassle or paperwork.

Mobile check-in and check out

Lines are unenjoyable for everyone, including the employees. Venues can shorten or even eliminate lines by making it quick and easy to place orders, make payments, check-in, receive seat locations, and check out.

Concierge or attraction purchases

By making information accessible instantly, operators can redirect many customers’ questions to the tablets, saving both clients and employees time and effort.  

Facilities management

Communicating with multiple departments or individuals has never been easier for a manager. Reach the rest of the team quickly and easily, and spread information across your network with ease.

With US consumers shifting the way they shop to a virtual experience, rugged tablets provide a way to meet their needs in ways that excite, satisfy, and reward them for their patronage. Give your restaurant, hotel, or entertainment venue a technology advantage creating a more sophisticated atmosphere that customers will want to return to.

The 6 Top Mobile Transportation Applications for Rugged Tablets

the-6-top-mobile-transportation-applications-for-rugged-tablets-2When you manage and control a large number of drivers and other employees, it can be difficult to find ways to improve your fleet as a whole. The best way to make strides in improving your business is to learn from your mistakes, but finding mistakes can sometimes be just as hard as solving them. In cases like this, creating a place where you can collect and analyze data is important.

Here a few things you should look for in your data. From there you can begin shaping your productivity plans into  more efficient models.

  • On-time starts. Starting a day off on bad footing can throw an entire schedule off, and result in mix-ups, rushing, and general chaos on the route. If you notice stragglers dragging their heels when beginning the morning deliveries, be sure to point it out.
  • On-time deliveries. Nothing is more satisfactory than getting your delivery when it’s promised, and you are over ten times more likely to receive repeat business when you are prompt and on-time. Take note of any gaps between the assigned delivery time and the recorded delivery time.
  • Engine idle time. When your workers stop for extended periods and forget to kill the engine, they are not only wasting time, but also gas. Loitering in between deliveries is a bad habit already, and it’s important to encourage the best work ethic possible among your employees.
  • Driver timing. Are your drivers rushing or lagging behind the assigned schedule? Rushing can cause mistakes, but a slow delivery route is rarely a good one. Be sure to find middle ground in the overlap and stay in the boundaries.
  • Jobs per day. Can you save money, time, or gas by implementing a simple re-route? Explore different options for the day’s deliveries, and make every ounce of gas and effort worth it. Even a small change can have a big impact on your productivity and profit.
  • Fuel consumption. Does one truck have a better fuel efficiency than another? Do one set of employees shine among the rest? Just looking at the fuel consumption levels can help you determine how hard your trucks and your employees are working.

A rugged tablet can not only benefit your workers and customers, but you as well. Collect data, assign jobs, organize schedules across platforms, and even communicate with your employees on a mass scale, and make your company as efficient and productive as possible.