Four Reasons Your Company’s Field Service Team Needs Rugged Tablets

Four-Reasons-your-Company’s-Field-Service-Team-needs-Rugged-TabletsIt’s not an uncommon belief on the consumer end that field-service teams are ‘unreliable’ or a ‘hassle’. However, with current communication, scheduling, and accountability options, those stereotypes can easily be avoided. As more and more companies equip their employees with reliable, functioning technology, the more efficient their field teams become.

With mobile computers becoming widespread, it has become easier to streamline and speed-up processes with every new update. From custom-designed applications to boosted communications, rugged tablet technology is completely changing how people work on a day-to-day basis.

When a field team is given focused, reliable tech, they tend to work faster and more efficiently. Here are four reasons why the system works.

  1. Proper management of time and resources. Instead of spending time trying to manage paperwork and collect addresses, locations, and schedules, employees can have all their business information available at the touch of a finger. No more hassling over lost or misplaced paperwork, and no more mixed-up schedules.
  2. Faster, more effective communication. Whether they need to contact coworkers, employers, or customers, tablet technology makes it easier to reach other parties over text or with voice and video. Field workers can be quickly notified in case they need to rearrange schedules or update appointments. Customers can be updated as to ETAs and even alerted if a chance for an earlier appointment is available.
  3. Easy tracking and GPS functionality. Dispatchers can keep track of where field service agents are, and give customers accurate information on when and where they will arrive. Field service teams can also avoid accidents, traffic, and getting lost in unfamiliar areas.
  4. Portable technology. With hot-swappable batteries for all-day operation, wireless and Bluetooth capabilities, and only essential applications, rugged tablets combine the mobility of smartphones with the processing power of desktop computers.

Rugged tablets are designed to keep up with employees every step of the way, even when working under less than ideal conditions. With all-light readable screens and integrated options such as data-capture technology, rugged tablets are built with productivity in mind.

Field service teams handle over half of all daily appointments, and are the link between a company and a customer base. Outfitting a field service crew with rugged tablets can give them a key tool they need to do their jobs better, faster, and with a higher rate of customer satisfaction.

Why Purpose-Built Rugged Tablets Are Superior to Consumer-Grade Tablets in Rugged Cases

Why-Purpose-Built-Rugged-Tablets-Are-Superior-to-Tablets-in-Rugged-CasesAs more diverse tablets, laptops, and smartphones enter the market, there has been a steep rise in demand for ‘hardier’, more reliable products. This has led to an influx of ‘rugged’ cases and covers being manufactured. While useful for every-day use, these protectors and cases are not truly durable in harsh environments, and don’t protect against the stresses of daily hard use.

Durability

While a rugged case may be useful for people looking to protect their entertainment devices from children, drops, and household accidents, they are not reliable for use in the field or warehouse. If a device is not purposefully manufactured to be rugged, it may not withstand anything that the case can’t protect it from. While a ‘rugged’ case may even the playing field somewhat, the rugged device is always a better investment, especially if it’s being used in a professional or industrial setting.

Software

Purpose-built tablets boast more functions and better versions of consumer-based applications. They are streamlined for efficiency, built to accommodate customized versions of common applications as well as tailor made apps that are industry or task specific. A consumer-based tablet may be cluttered with extra apps, but rugged technology is built with business in mind and streamlined for speed and productivity.

Hardware

Purpose-built tablets are also fully customizable when it comes to added hardware, and can accept additions such as cameras, card readers, RFID technology, and barcode scanners.

Mobility

From the warehouse or shipping yard back to the office, on military deployment or in civil organizations, a rugged tablet can follow any job anywhere. The tablet can be designated for a room, a machine, an employee, or a task with equal effectiveness.

Security

Tablet technology can be as secure as any smartphone or laptop, and when paired with a closed network, the tablet exceeds even the most rigorous government security and privacy standards. Multi-step authentication can be employed as well as options like media blackout as required to protect sensitive data.

Long Lasting

Rugged tablets are designed to resist obsolescence as well. They are forward thinking, prepared to accept updates, handle new systems, and even integrate with existing platforms. Although a consumer-grade tablet may initially be a less expensive option, the lasting value of a purpose built rugged device outweighs the initial cost, justifying the extra expense by providing a tool that will last.

Why Have Rugged Tablets Become So Popular with Military/Government Personnel?

Why-have-Rugged-Tablets-Become-So-Popular-with-Military-Government-PersonnelTechnology has always been one of the most valuable assets a country can have. Whether it’s being used to make scientific discoveries, boost productivity in management positions, or even keep people safe in warzones, technology can be used to enhance almost every operation. Many branches of the military and levels of government are switching to rugged tablet technology thanks to the flexibility, mobility, and durability of portable tech.

Combining the mobility of smartphones with the high processing power of laptops and desktop computers, tablets marry the concepts of functionality and mobility for a handheld computing tool that is unbeatable on or off the field. Hardware designed to meet exacting specifications provide a device that can stand up to harsh environments and provide a multitude of functions to meet situational needs and resist obsolescence.

The flat, slate-like design of rugged tablets make them easy to carry, store, and transport, and they can be customized with applications and fully integrated data-capture options. Rugged technology makes otherwise-fragile tech more reliable and damage resistant, while retaining ease of use and portability, functionality, and processing speed.

Drops and falls are less likely to knock hardware loose with built-in rugged design specifically aimed at making each device suitable for use in harsh environments. With protection against dust, dirt, sand, moisture and extreme temperatures, the elements have little to no effect on these tablets.

Shatter resistant screens are easy-to-read in both dim and overly-bright conditions, creating a device ideal for use inside or outside. Tablets can be docked in vehicles, outfitted with RFID scanners, and even locked down with extra security protocols and encryption. Privacy is protected along with sensitive data, and levels of access can be granted based on multi-step authentication processes and CAC readers.

Unlike consumer-grade tablets, purpose-built tech is designed for focused tasks, providing tailor made solutions for many applications and creating a way for teams to work together seamlessly regardless of each individual’s location – a feature that is invaluable in military settings and wide-spread government operations that rely on efficient staff and budgets.

Whether used as a mapping and communications system in military vehicles, as handheld computers during field work, to increase productivity in government offices, or in warehouses to help track and scan inventory, rugged tablets are constantly enhancing productivity as well as cutting costs, and becoming the “go-to” device for military installations and government facilities across the globe.

 

 

Cost Savings Associated with Rugged Tablet Use in the Construction Industry

Cost-Savings-Associated-with-Rugged-Tablet-Use-in-the-Construction-IndustryAs tablets enter the workforce in ever increasing numbers, companies are finding new ways to use the technology to boost productivity, cut costs, and encourage efficiency. Rugged tablets are an investment with a significant return, and many industries are equipping their employees with handheld computers to get ahead of their competitors.

However, tablets may be going largely unnoticed by construction companies, despite their multitude of uses. Precision technology in the hands of construction workers can reduce costs across the board while delivering a variety of useful functions and exemplary results.

Here are just a few ways rugged tablets can help with cost reduction in the construction industry, both on and off the field.

  • Document distribution. From sharing plans and blueprints to inventory lists and material audits, tablets can reduce the cost of paper and printing, while putting the plans directly into everyone’s hands.
  • Faster communication. Whether there’s an emergency, a delay, or a problem, a tablet can make it easy to get a hold of employees and notify them of changes. This can reduce confusion and accidents, and even save lives.
  • Real-time weather tracking. This is useful in almost any situation, but invaluable to construction workers. Weather can make or break a work day, and knowing exactly what the skies might be bringing can help construction teams plan accordingly.
  • Management of supplies. With tablet technology, workers can keep track of inventory lists with a few taps, and know exactly when they need to restock or file an order request. Ordering and shipping can be automated as well, eliminating idle time between deliveries.
  • Virtual meetings. Applications like FaceTime and Google Hangouts have made it easy to talk face-to-face with anyone, whether they’re states away or across the street. Workers can communicate with coworkers or employers without leaving their station, saving them both travel time and travel expenses.

Construction workers and project managers alike can benefit from the boosted communication and extra functions rugged tablets offer the construction industry. From preventing accidents to encouraging productivity and saving time, tablets are an investment that cut costs in almost every department.

While consumer tablets are subject to breakage under harsh conditions, rugged technology is designed to handle hard use. With protection against impact damage, dust, moisture, and even extreme temperatures, purpose-built tablets can handle almost anything a construction site can throw at them. They are the perfect construction worker’s tool, and the ideal device for any construction company seeking to increase savings.

Managing Government Inventory with Rugged Tablets

Using-Rugged-Tablets-to-Mange-Inventory-in-Government-FacilitiesGovernment run facilities generate enormous amounts of documentation, and digitizing this data is the latest effort in streamlining processes and standardizing routines. Inventory is one of the largest generators of paperwork, and using modern tech to cut down on time and costs of managing each unit received and sent out can be invaluable.

Rugged tablets allow inventory to be recorded, verified, tracked, transferred, accounted for and removed with ease and instantly backed up to a main system. Barcode scanners allow for quick and easy data capture and transmission, and RFID options provide an easy way for staff to work without lugging along a laptop or relying on pen and paper methods of accounting.

With rugged tablets, government employees can manage mobility and functionality at the same time. It is much easier to keep track of hundreds of items when they are all loaded into a single document online, and not spread out over 20 sheets of paper. There is no need for physical checklists when the document is digital, and the inventory list can be shared across multiple devices in a few taps.

Productivity is much easier when employees can collaborate on documents together.  With rugged tablets, information can be shared wirelessly, or even passed around physically in the form of the tablet itself. Masses of boxes piled high in a document room is a thing of the past, along with the wasted time and frustration over clunky processes.

Simple functionality is not the only thing that tablets can add to the government based workplace. There are a number of things that cannot be accomplished with normal paperwork, all of which are made easy with the help of rugged technology.

Real-time tracking can help government entities keep track of their deliveries when they are on the move, and help prevent loss-of-inventory. Shipments that get misplaced can be easily recovered, and insurance costs drop dramatically when real-time tracking is implemented.  It is also easier to manage orders, from collecting information on schedules and even merging shipments in-transit for a more streamlined delivery.

While taking inventory used to be a dreaded activity, it can be streamlined with the help of technology. If the current method wastes time and decreases productivity, it’s time for an upgrade. Government organizations and employees can benefit from the bonuses tablets offer, as many outdated processes can be made easy and fast, leading to better morale and higher efficiency, cutting costs across the board.